Conditions of the operator

Responsible for the content:
Annett Ott
Goethestr. 12
98716 Geschwenda

Telephone:+49 (0) 3 62 05 - 7 18 51
Fax: +49 (0) 3 62 05 - 7 18 52

VAT ID .: DE202825797
IHK Suhl: 746386


Responsible for the design:
Jan Heineck
PPS Internet Studio Jan Heineck
Seegraben 2
98590 Schwallungen

Telephone: +49 (0) 3 68 48 - 40 94 20
Fax: +49 (0) 3 68 48 - 40 94 22


Stock photo material (purchased from PPS Internet Studio)

  • Child with Flowers "in the title of [33470]"
  • May beetle on blade of grass "of [825256]"
  • Woman with map "for voucher (invoice) of [5792717]"
  • All other photos © 2007 by TSR MedITEX


Conditions for the use of the Web site from TSR MedITEX

Retrieving, copying, saving, editing and reworking of Web sites, their content or generated or displayed by the displaying tools, in whole or in part, may be made only for personal, non-commercial use. The establishment of hyperlinks from other web sites belonging to this online offer web pages without prior written consent of TSR MedITEX is expressly prohibited. In particular, it is not permissible to include or present belonging to this online offer websites or their content via a hyperlink in a partial window of other online services.



We endeavor to make our web site current, accurate and complete. Nevertheless, the possibility of errors can not be completely ruled out. TSR MedITEX accepts no liability for the timeliness, accuracy or completeness of the information on its website. The statutory liability for intentional or grossly negligent recorded error persists.


External references and links

We have links on our site to sites on the Internet whose content and updating are not influenced by TSR MedITEX. For all these links of these third party websites TSR MedITEX has no influence on the design and content and therefore distance themself from all external content, also from external pages that TSR MedITEX have been set a link to these.



The Layout of the Homepage, graphics and pictures used and the collection of individual contributions are protected by copyright.

Terms & Conditions

Conditions of the operator

Inh. Annett Ott
Goethestr. 12
98716 Geschwenda

Telephone: +49 (0) 3 62 05-7 18 51
Fax: +49 (0) 3 62 05-7 18 52

For the business relationships between TSR / MedITEX
Annett Ott
Goethestr. 12
98716 Geschwenda

and the customer only these terms and conditions are valid. Conflicting or deviating from these Terms and Conditions recognizes TSR / MedITEX not to contradict and hereby expressly. Conflicting terms and conditions are only valid if TSR / MedITEX express written consent.



Orders can be via online shop, e-mail, mail, fax or delivered by telephone. The sales contract is concluded when TSR / MedITEX your order by accepting delivery of the goods.


Prices and shipping costs:

All prices include VAT, packaging and shipping!



All prices are inclusive of VAT, packing and shipping! The payment is in advance. Advance payments made ​​by bank transfer. After ordering you will receive an automated confirmation by email with our bank details and your order assigned order number. This reference number, please enter along with your first / last names as reason for the transfer. Please note that depending on the day and speed of each bank a receipt may take 1 to 5 days. Your order can be processed only after payment has been received.



At your order, you are no longer bound when it is revoked by you within a period of 1 day after receipt. The statement of reasons is not required for the effectiveness of the cancellation. The revocation must be in writing (eg., Letter, e-mail). The revocation period is sufficient to send to the following e-mail address:

The above right of withdrawal does not apply if the products have been used by you.


Consequences of cancellation:

In case of an effective cancellation the mutually received benefits are to be returned. For goods already delivered, we are following receipt of the withdrawal and return of flawless product obligated to refund any payments already made by you for the goods back. You may return the goods received, or only in deteriorated condition, you must provide us with appropriate compensation.


Return policy according to § 312 German Civil Code (BGB):

You can return the goods received and not yet used without stating reasons within two weeks by sending the merchandise back. The return should be announced in writing (eg., Letter, e-mail) in advance. To maintain this period is sufficient to send the goods. The return must be sent to:

Goethestr. 12
98716 Geschwenda



The business relationship between the company TSR and the customer only these terms and conditions shall apply in their valid at the time of the order.



All offers of the company TSR are subject to change. In the case of autogenous unavailability of products we are not obliged to deliver the goods offered. The principle "while supplies last" is valid.

The specific features of our products are available through our descriptions on this website. The mentioned prices are gross prices including the applicable VAT. Shipping costs are generally included in our prices. For delivery abroad shipping costs will be charged. The amount of such shipping costs will be provided upon request before execution of the contract to the purchaser.

A revocation or return does not apply to goods if the delivered goods have been used.


Contract signing and cancellation:

The company TSR undertakes to accept the order of the customer to the conditions shown on this page. The purchaser may in turn by written notice (including by email) revoke the contract within two weeks (see Cancellation and return policy §312 German Civil Code (BGB)). A right or right of return does not apply to goods that have been used by the customer.



Unless otherwise agreed, shipments are delivered from our warehouse to the delivery address specified by the purchaser. The risk passes to the buyer when a delivery from the company TSR or their representatives has been handed over to the consignor.
Delivery is usually shipped within 3-4 days after payment.

Delivery is usually 3-4 days after payment.


Maturity, payment, delay:

The purchase price is payable with the order. The buyer can pay the purchase price in advance by bank transfer to our company account, and after receipt of the goods by invoice.

For payment by bank transfer the ordered goods are sent immediately after receipt. The deposit can be confirmed by sending a bank confirmation through fax or e-mail. The delivery of the goods takes place immediately after presentation of this confirmation.


Offset, retention:

A right to offset the buyer is only granted if his counterclaims have been legally established or accepted by the company TSR.


Retention of title:

Until complete settlement of all claims against the customer the delivered goods remain the property of TSR


Privacy Policy:

We are indicating according to §28 of the Federal Data Protection Act (BDSG) that we collect and retain personal data to execute the order. Personal data will be treated confidentially.

The company TSR expressly undertakes not to pass on the data become known from the buyer to third parties neither paid nor free. In order to inform the customer about news, the details of the customer are stored in a database at the company TSR even after job completion.

The company TSR will give the purchaser full information upon request at any time free of charge about the stored data, as far as it concerns him. On request the customer's data will be deleted immediately. All it takes is a short note from the buyer and / or registered user by phone, fax or email.


Warranties and liability:

If there is a reason for defect of the goods which the company TSR is responsible of, the purchaser can demand repair or replacement delivery. If the company TSR is not capable to remedy the defect or ship a replacement, or if this is delayed beyond a reasonable period for reasons that is responsible for the company TSR or fails in any other way to remedy the defect or fails replacement delivery, the purchaser is entitled to withdraw the contract or to demand a reduction of the purchase price.

Claims for damages of any kind are excluded both against the supplier and against its servants or agents, to the extent permitted by law.

The statutory warranty periods. Faulty goods will be replaced free of charge within 30 days of purchase.


Governing Law and Jurisdiction:

The law of the Federal Republic of Germany stays valid under exclusion of the United Nations Convention on Contracts for the International Sale of Goods. We are entitled to call any other court of competent jurisdiction of the Court instead of the previously agreed jurisdiction.



If any provision of these terms and conditions including these regulations be wholly or partly invalid, or should these Terms and Conditions contain a gap, the validity of the remaining provisions or parts of such provisions stay intact. The provision in question is then to be interpreted as originally intended by their economic and legal objectives are achieved as far as possible. Otherwise, the statutory provisions shall apply.